Tell Us Why You’re Not Ordering Today

We offer free shipping on most Australian orders over $59. Shipping costs are calculated automatically in the shopping cart before checkout.

Exclusions apply, including:

• • Regional and remote delivery addresses, as defined by Australia Post
  • Bulky or heavy items (e.g. tyres, oversized saddles)
  • Non-standard orders such as backorders, special orders, and pre-orders

Please note: 

• • Free shipping is not available for international orders
  • This offer covers the initial delivery only and does not include return shipping or replacements for exchanges

Use the form above and let us know about your order, be sure to be specific. Then we can investigate it and assist you accordingly.

According to Afterpay rules some orders are excluded from Afterpay, for example digital products such as Gift Cards.