Phone: (03) 8658 3852
After Sales Support: Email is generally best, so we can deal with your issue as effectively as possible. If you prefer that we call back (because sometimes it’s easier to speak to a human) then just ask us! In return we ask that you send a detailed message first, so we don’t waste your time while we research your query.
Voicemail: We’re only a small business, we don’t have a dedicated call centre… far from it! If your phone call does go to voicemail it means we’re super busy. Just leave a message or an email and we’ll get back to you ASAP.
PO Box 226, Ivanhoe, VIC, 3079, Australia.
Since our humble beginnings in a spare bedroom in 2009, we decided not to pursue a traditional physical store presence – we are an online only business.
As an online-only business we work hard at being very good online business without the ‘distraction’ of opening and maintaining traditional physical retail store and facilities. In order to provide our customers with the very best prices – and service – in Australia, our products are available for delivery only.
We do not offer a pickup or returns location, and for this reason we do not advertise our warehouse address.
But I Really Really Really Need Your Physical Address
Please email us.