PH: (03) 8658 3852

Terms & Conditions

Terms and Conditions

These Terms and Conditions constitute a contract between the customer (you) and the seller (us): Mr Cycling World Pty Ltd – ABN 88 721 600 109 (“Mr Cycling World”).

These terms and conditions apply to the ordering, purchase, fulfilment and delivery of services and products from www.mrcyclingworld.com.au and www.mrcyclingworld.com Please read the following Terms and Conditions carefully before placing your order. If you do not understand these Terms and Conditions or if you have any questions, then please email us and we will be happy to help you.

LIABILITY

Mr Cycling World is not liable for any losses or damages caused by this website or any website linked to or from this website. We reserve the right to refuse any order without giving reason. Upon cancellation of an order we will make all reasonable attempts to contact you using the details provided. All received monies will be refunded using the method received.

CURRENCY

All orders placed with Mr Cycling World are processed in Australian Dollars (AUD). Non-Australian currency figures are all approximations based on an exchange rate.

STOCK UNAVAILABLE

Mr Cycling World is committed to providing exceptional customer service and quality products.  We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct, Occassionally, however, we are unable to process your order as a result of an item being unexpectedly out of stock. When this is the case, we will contact you immediately (normally within 24 hours) and offer appropriate alternative options, including cancelling and refunding you for the item no longer in stock.

DELIVERY

The delivery times provided by Mr Cycling World are estimates only. Mr Cycling World will not be held accountable for late deliveries or loss or damage relating to late deliveries.

In the event that multiple items are ordered, part deliveries may be made where stock is not available. All reasonable attempts to notify you will be made using the details you provided. Please ensure you enter the correct contact details.

INCORRECT ADDRESS

Mr Cycling World cannot be held responsible for an incorrect address being entered on your order.

Address confirmation is given on the review & buy page in the checkout section of the site. If this is not noticed until after your order is finalised, please contact us immediately.

We will attempt to update any incorrect order details, however due to the fast turnaround of our warehouse, some orders cannot be adjusted. In the case that your order is processed and cannot be updated, please refer to our returns section for more information.

INTERNATIONAL CUSTOMS

Orders where a delivery address is not in Australia may incur a customs or import duty charge. Mr Cycling World do not have any control over these charges or are unable to advise what they will be, as it is based on the regulations of your own country. For further information, please contact your local customs office.

All charges are to be paid by the customer on delivery of order. Orders cannot be returned to sender and Australia will not pay these customs charges on your behalf. If you refuse to pay these charges your parcel may be abandoned, and Mr Cycling World will not be held responsible for any loss of funds as a result of this occurrence.

We cannot mark International orders as a “gift” in order to bypass or reduce any customs fees. This is an illegal practice and as an established business we will not do this. We do not make up the rules, but we do follow them.

PRICING

Prices are subject to change without notice. There may be duties and taxes added to your package by the destination country. You will be responsible for these upon delivery and are not included in your order total.

All prices are inclusive of 10% GST, when GST applies.

IMAGERY

Due to photographic and technological restrictions associated with the representation of goods, some actual goods may differ to a small extent in visual appearance (for example in colour) from the way they appear on our website. In addition, some depictions of products or services are created or chosen by us for promotional purposes, and may not be an exact representation of the product or service received.

REFUNDS AND RETURNS

All returned items are subject to the Returns Policy, available here: http://www.mrcyclingworld.com.au/returns/

ITEMS RETURNED TO SENDER

In the event that Mr Cycling World receive a package back "Returned to Sender" (or similar), the customer bears all postage costs in having the article(s) re-sent. The package(s) may not be re-sent until all postage are paid by the customer.

ORDER CANCELLATIONS

If notified before goods have been processed, Mr Cycling World will try to accommodate order cancellations. If items have been despatched, Mr Cycling World reserves the right to refuse order cancellation or charge a cancellation fee should we be able to request the return of the package from our delivery service.

WARRANTIES

Warranty details are covered under our Returns Policy, available here: http://www.mrcyclingworld.com.au/returns/

SECURITY

When purchasing from Mr Cycling World your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is the current industry standard. If you have any questions regarding our security policy, please contact us.

PRIVACY POLICY

Mr Cycling World is dedicated to keeping all customers details private. A full explanation of our privacy policy is available here: http://mrcyclingworld.com/privacy

COPYRIGHT

This site is owned and operated by Mr Cycling World Pty Ltd. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without the prior written permission of Mr Cycling World.

TYPOGRAPHICAL ERRORS

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, Mr Cycling World shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.

Mr Cycling World shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your payment processed.

LINKS

This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that Mr Cycling World is not responsible for the operation of or content located on or through any such site.